Refund Policy.

Scope of the Refund Policy

This refund policy applies to purchases made through the embedded BeatStars player on this website. Please note that BeatStars is the primary seller and is responsible for all transactions, licenses, and compliance with consumer laws. For additional details, refer to BeatStars' Terms of Service and Refund Policy.

Refund Eligibility

Refunds will be issued for:

• The purchased beat or sample pack is defective or unusable.
• The wrong beat or sample pack was delivered.
• Accidental double-orders.

Refunds will not be issued for:

• Change of mind or subjective dissatisfaction with the beat or sample pack.
• Failure to read the product description or understand the licensing terms.
• Unauthorized use or redistribution of the digital product.

Refund Process

To request a refund, please contact us within 14 days of the purchase date, providing detailed information about the issue or reason for the refund request.

Additional validation may include:

• Evidence such as screenshots or audio recordings demonstrating the issue.

Refund approval requires a signed Refund Agreement:

• A declaration that all copies of the digital product have been permanently deleted.
• Agreement not to use the refunded digital product without purchasing a new license.

Refunds will only be processed after receiving and verifying the signed Refund Agreement Document.

Refund Method

Approved refunds will be processed using the same payment method used for the original purchase, typically within 7 business days of approval.

Non-Refundable Items

• Customized beats or sample packs produced to your specifications once production has begun.
• Exclusive rights purchases once the license agreement has been signed.

Limited License Termination

If a refund is issued, the license to use the beat or sample pack will be immediately terminated. All use of the beat or sample pack in projects must cease.

Unauthorized continued use of a refunded digital product constitutes a violation of copyright law and licensing agreements.

Compliance with Consumer Laws

EU Purchases: In compliance with EU consumer laws, refunds for digital products are subject to the condition that the buyer agrees to waive their right of withdrawal if the digital product has been downloaded. By purchasing and downloading a beat or sample pack, you acknowledge and agree to these terms.

Non-EU Purchases: Refund requests outside the EU will follow similar terms, ensuring fairness and compliance with local consumer protection laws.

Contact

For questions about this refund policy or to request a refund, please reach out to prodbymrj@gmail.com.